For most modern websites to work properly, they need to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose. Cookies contain an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.
Our legal obligation to you
By law, we need to inform you about what cookies we use to operate this website and why. In addition, except for any ‘strictly necessary cookies’ (see below for information on what we mean by ‘strictly necessary cookies’), we need your permission before downloading cookies onto your device.
How can you control the cookies we use?
You can withdraw your consent and change your preferences on our website at any time by going into our “settings” option and updating your cookie permissions. You can also amend your settings automatically through your browser.
If we do not have your consent to use non-essential cookies then there may be certain circumstances where this will affect the functionality of our website and could potentially impact your experience.
Managing cookies through your browser
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
What type of cookie are there?
The cookies on this website have been categorised based on the categories found on the International Chamber of Commerce (ICC) UK Cookie Guide.
Broadly speaking, there are four types of cookie: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies:
- Strictly necessary cookiesare essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services on our website like send an enquiry form or download a brochure.
- Performance cookiescollect anonymous data on how visitors use a website; they can’t track users, and are only used to improve how a website works.
- Functionality cookiesallow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services like local weather reports and traffic news. This type of cookie has the potential to collect personal data from you in the form of your computers IP address, which is your computer’s individual identification number that is assigned to your computer when connected to the Internet.
- Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers.
Additionally, these cookies break down into two further sub-types.
- Persistent cookiesremain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
- Session cookiesare temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use on this site, and their purpose
We collect a number of cookies from users for various reasons, not least to track our own performance- this allows us to track how many visitors the website has- anonymously of course, and how long people stay on our website.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below: